Google Workspace Support in London

The way we work has transformed. Many of us are no longer tied to one physical location and in-person interactions have become digitised. Whether you’re desk-based, a front-line worker or part of a field-based team, we’re increasingly turning to mobile devices and cloud applications to enable us to work from anywhere at any time.

Google Workspace is the productivity solution that gives your people the tools they need to get the job done, in one place. With Conosco as your IT partner, we’ll migrate, deploy and support Google Workspace and enable your people to drive efficiency and value from its suite of applications.

What is Google Workspace?

Google Workspace is Google’s cloud-based productivity platform. It offers a host of out-the-box communication, collaboration, security and device management tools as well as popular apps such as Docs, Gmail, Slides and Drive. Whether you’re working from home or returning to the office, employees can access everything they need from one centralised space.

The core components

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Ready-built infrastructure

Don’t waste time configuring on-premise servers. Google Workspace offers everything you need in the cloud.

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Increase productivity

Create, store, share and collaborate on documents easily.

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Work from anywhere

Access all the applications and management tools you need to work seamlessly from any device, wherever you are.

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Collaborate in real-time

Work simultaneously on documents and communicate digitally with your team via high-quality video calls.

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Work Smarter

Break down information silos and improve accessibility by storing everything centrally.

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Enhance the employee experience

Don’t let technology hold you back. Give your employees the tools they need at their fingertips.

Helping you migrate to Google Workspace

Switching to a new cloud-based solution can be daunting. How do you migrate your data securely? And how do you ensure your people adopt the technology? Our Google Workspace Support team is experienced in implementing cloud solutions. As a Google partner we deliver:

Google Workspace Consultancy

Before you migrate to any new platform, you need to ensure that the solution aligns with your wider business objectives and is fit for your environment. Our skilled IT Strategy Consultants will analyse your current infrastructure and work with you to develop an IT roadmap for successful Google Workspace migration.

Google Workspace Migration

With a detailed plan in place, we will help you transition to Google Workspace. We’ll ensure you have the right license for your business, migrate your email to Gmail, sync your Calendar, store your data in Google Drive, configure end-user devices and implement security controls. Our experts will ensure the integrity of your digital assets at all time, and we’ll work to your pre-defined timeframes to minimise disruption.

Google Workspace Support

Once your employees are set up on Google Workspace, we’ll continue to manage your Google Cloud ecosystem. We’ll proactively monitor your environment for service issues and support your end-users. Should you need us, we operate a 24/7 IT support service desk, just give us a call or log a case on our client portal.

 

Google Workspace Training

To get the maximum benefit from Google Workspace employee adoption is essential. Our Google Workspace support team will run workshops and training sessions giving your staff greater insight into the applications and features available. We will also ensure system administrators have everything they need to set up new accounts and enforce security and governance.

Security and Compliance

Security is often a concern when moving to a cloud environment. Our Support team work closely with our security division to ensure every employee is set up securely and controls are in place to protect information. This includes:

  • Implementing Multi-factor authentication and SSO
  • Writing and deploying security policies
  • Configuring access rights for end-users
  • Providing Security Operations Centre (SOC) services for proactive monitoring, detection and alerting

As an ISO 27001, Cyber Essentials and ISO 9001 certified business our team are passionate about information and cyber security. We are constantly refreshing our knowledge and implementing security best practice to stay ahead of the threat landscape.

Why work with Conosco?

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Expertise

As a Google Partner, you’ll have a team of experts supporting your solution.

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24/7 Support

Your team will have a 24/7 service desk to call upon should you have any queries

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Technical Account Management

Your Technical Account Manager is responsible for championing your requirements to ensure you receive service excellence.

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Security-focused

Security underpins all of our solutions, so you can be assured that your data is protected and your defences are resilient.

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Transform the way you work

With over 5 million businesses using Google Workspace, the collaboration and communication apps are empowering employees to work faster, smarter and be more productive. Let our team deal with the deployment and support of Google Workspace leaving your team to focus on driving business growth.

  • Is Google Workspace the same as G-Suite?

    In October 2020 Google rebranded G-suite to Google Workspace. For those previously using G-Suite, Workspace offers the same popular features but in a unified interface and with some additional tools and functionality. Google Workspace has improved the user experience and enabled employees to be more productive by integrating applications and centralising their location.

  • Is Google Workspace secure by design?

    Security and data privacy are taken very seriously by Google. They have designed a platform with built-in security measures and the flexibility to tailor control over how your data is processed. What’s more, by consolidating multiple applications into a single business platform, users can simplify data management reducing the chance of human error.

    Conosco will ensure you have the right security measures in place and will proactively monitor your infrastructure to maximise the strength of your defences.

  • What are the subscription tiers and cost of Google Workspace?

    The four subscription tiers are:

    • Google Workspace Business Starter
    • Google Workspace Business Standard
    • Google Workspace Business Plus
    • Google Workspace Enterprise

     

    Each plan is charged on a per user per month basis. Conosco will assist you in choosing the right subscription for your business.

  • How much cloud storage do I get?

    Google Workspace Starter gives you 30GB of storage per user, Business Standard gives you 2TB per user, Business Plus gives your 5TB per user and Enterprise gives you as much storage as you need.

  • Can Conosco help me migrate from Microsoft 365 to Google Workspace?

    Conosco’s team has experience deploying both Microsoft 365 and Google Workspace. Our technical experts and engineers will work with you to understand what needs to be migrated and what new capabilities can be utilised to enhance the user experience.

  • Why should I get Google Workspace? Can’t I just use the free apps?

    The benefits of Google Workspace includes:

    • Custom business email addresses
    • Double the amount of storage in Google Drive
    • 24/7 phone and email support from both Conosco and Google
    • Advanced security settings
    • 99.9% guaranteed uptime