Blog

4 reasons for SMEs to consider outsourced IT support

One day you wake up and decide that you’d like to learn to play the guitar. For most of us, that entails enlisting a little outside help. Be it taking lessons or watching YouTube clips you’re likely to need a person with some guitar playing experience to show you the ropes (or the strings in this case).  

As is the case with learning anything new in life, you could do it all on your own but it’s generally easier to consult a professional. IT is no different. In many instances, needing a helping hand from the experts  is one of the main reasons that a business would opt to outsource IT activities.

But how can outsourced IT support supplement your bottom line?

Outsourced IT support makes it simpler to control IT costs

Unlimited, fixed price outsourced IT support contracts allow you to plan and budget your IT expenditure for an entire period, with no nasty surprises. By deciding to outsource IT services, a business can also access the expertise of skilled IT personnel without actually having to pay these IT professionals’ sizable salaries. By outsourcing IT you can channel your IT budget into paying for the human resources you really need.

Outsourcing your IT makes your business more competitive

If you have access to the top minds in your industry and the best IT resources, you will have a sizable advantage over the competition. A professional IT support company will have handled a wide variety of tasks and they’ll have a wealth of experience in the field so that they can locate issues faster and help users get up and running in no time. Increased agility also makes it easier for you to adapt your IT capacity depending on your needs, something that your opposition may not be able to do as quickly and easily. This also makes it possible for smaller companies to compete with their more sizable competitors.

Outsourcing your IT simplifies compliance, reduces risks

There will always be risks. Especially because markets, competition, regulations and IT are in a constant state of flux. One of the main advantages of outsourced IT support is that these service providers will manage much of this risk for you. And because they have a comprehensive understanding of the IT landscape, these IT professionals have the knowhow to advise you on how best to handle any regulatory and compliance concerns you may have.  

When someone else is looking after your IT, you can focus on your core business

Handing IT responsibilities over to someone else – people who’ve spent years learning how best to solve tech and business problems  – gives you the freedom to focus on other, more important business functions. If your business has limited resources, it’s advisable to focus on what you do best and outsourced IT support makes it possible for you to do just that.

To find out more about how we can provide you with the IT support you need to get ahead, please do get in touch.