Karen Marley

Commercial and Operations Manager

Summary

Karen has over 20 years of experience working in telecoms. Having worked in enterprise account management and partner management for leading brands such as Vodafone, she is skilled at managing relationships and being a key conduit between organisational and operational teams.

Karen has led strategic change and business improvement projects throughout her career, always championing the importance of the client experience and instilling high standards to ensure the delivery of challenging KPIs. Passionate about delivering great customer service, Karen now leads Conosco’s Commercial and Operations team and is responsible for account management, service delivery and billing.

Interests:

• Reading
• Travelling
• Music