How to prevent internet downtime costing productivity

It’s often said that an ounce of prevention is worth a pound of cure. This is especially true when it comes to the Internet and the role it plays in your IT and IT support. We’ve all been there when the connection is down at work and production comes to a screeching halt. It’s not good for business when you consider a loss of sales revenue, dwindling productivity, customer dissatisfaction and potential employee overtime.

How can you limit the loss of productivity when the Internet connection is down? Some may facetiously suggest carrier pigeons or smoke signals. As IT support London specialists and beyond, we suggest the following:

Make sure you’ve got reliable IT support, to begin with

Whilst not all providers are created equal, having the right IT team behind you will make all the difference. Not only will they take every measure to ensure that you have backup connectivity, but they’ll be able to formulate a strategy and plan of action for what your protocol should be when the connection (and backup) is down. That way, your staff will have a plan to follow, leaving less room for distraction and waning productivity. They’ll also find getting back into work mode once the Internet is back, a whole lot easier.

Use Internet downtime for offline tasks that you neglect

You’ll be surprised at how much work doesn’t require a connection to the Internet. This could include brainstorming sessions for upcoming campaigns, staff reviews, client meetings and even catch ups with fellow team members. If you use the downtime to reflect on current work processes, you’ll be able to take something valuable away from the frustrations of being left without Internet.

If you live close enough, go home

Provided that your boss allows it and that you have a reliable connection at home, take your work home. This is also dependent on whether or not you have the discipline and focus to get work done with all the distractions of home threatening to derail you. It’s actually a good way to test your willpower!

Work from a café

Free Wi-Fi is a wondrous thing, especially when it’s accompanied by coffee. Most, if not all, coffee shops these days have free Wi-Fi. It’s a sound excuse to get out and work from a new place. This also removes the distractions of home from the equation. However, if you’re not accustomed to working with noise, the coming and goings of customers may hamper your efforts. In this case, earphones and some soothing music should help you focus.   

Invest in a few dongles that can be “topped up” with data

If you’re an employee, it’s a good idea to chat to management about portable dongles that allow key players to remain online when the Internet is down. This is, of course, a short term solution but when disaster strikes at the most inconvenient of times, at least you’ll still have access to emails and the like.

Need some more advice?

At Conosco, our job is to ensure that you have constant connectivity and effective business continuity planning in place. With our client ebl miller rosenfalck, for example, their business is dependent on email efficiency and continuity. We implemented a failover internet circuit to keep them connected in almost any eventuality.

If you’ve got a few questions about your current IT and how you can optimise it to increase your productivity, please get in touch with us today.