Enabling successful change
We’re your industry-leading technology and business communications partners.
Together, we’ll accelerate your journey to digital transformation success. We work with the most ambitious companies to keep the technology lifeblood of their business forever ready to meet the most demanding needs of the future.
Trusted by the world’s leading brands
At Conosco we believe that technology is the lifeblood of your business. From our early days as an IT support and services provider in London, we have grown to become industry-leading experts in strategic consulting, project delivery, business communications, support, and security. Ultimately, we want to add true business value and we have the infrastructure, technology and communications solutions to do this.
Proud to be partnered with industry leaders
Why should I choose Conosco as my IT support and services provider?
We’re a team of passionate technologists and accredited engineers who are ISO 9001, ISO 27001 and Cyber Essentials certified. That means we have the expertise needed to support and manage your IT services whatever the issue, and because we’re available 24/7/365, you can count on us to be there when you need us.
Partnership is the heart of our approach, and as integrated partners, we will work with you to align your IT strategy to your business objectives, providing strategic leadership and project delivery as well as IT support.
Our strategic consultants have what it takes to help you get the most out of your IT investments, and because we work with the technology you use, you can rely on us to support you with both Mac and PC problems.
Our clients are also allocated Technical Account Managers who are able to help with everything from general queries to more advanced technical issues.
What can I expect from Conosco as an IT support and services provider?
Your IT support partner should help future-proof your business and modernise your infrastructure. And that’s just what we do. Our team has a wealth of knowledge and experience, meaning we can use our expertise to help you upskill your team.
As well as this, we offer proactive account management and IT support, constantly monitoring your environment to ensure maximum uptime and a fast response and fix for ad hoc IT issues.
And because we work in partnership with you, you can be sure that we have your best interests at heart, ensuring maximum security and protecting the integrity of your IT systems and data, all while working alongside your current solutions and partners.
Do you do out of hours support?
Yes. We provide support 24 hours a day, seven days a week, 365 days a year.
This means that you can rely on us to be there when you need us – including during national holidays, such as Christmas.
Our support team is made up of our helpdesk, escalation team, remote IT support team and onsite support team, so we’re able to help whenever and wherever you need us, regardless of timezone and location.
Do you offer all your IT support and services remotely as well as onsite?
Yes. In fact, 96% of all IT issues are fixed remotely, but should you need us, our engineers will come to your site to resolve your problem.
What other services do you provide?
As a trusted, integrated partner for businesses, our expertise is wide-ranging. It covers:
- Strategic Consulting and Leadership – vCIO, vCTO and vCISO
- Business Communications across mobile, fixed, VOIP and connectivity
- IT support – including our Security Operations Centre
- IT project delivery across Microsoft, AWS, Cloud and networking
- Information Security – vDPO, vulnerability assessments
IT is a key part of any successful business, so it’s essential that it not only provides the functionality you need, but that you have dedicated support and management that can take care of any issues that may occur. Our end-to-end IT support service is available 24 hours a day, seven days a week, and can be reached by contacting our IT support helpdesk. That means we’re available for support when you need us, and our first response and escalation teams will quickly get to work to solve any problems.
Most issues can be resolved remotely, but if the situation needs an onsite engineer, we can come to your location. You can access support on an ad hoc basis, full-time or seasonally, depending on your requirements. As part of our IT support and services package, we closely monitor your equipment, enabling us to deal with issues before they can have an impact. No matter what size of business you run, we can provide a range of IT support and services. And because we manage your IT and technology, you can focus on other aspects of your business.