Account management

 Dedicated Account Managers

Your account management team at Conosco is always focused on customer service and satisfaction. But beyond that, we have a real interest in looking at the longer term developments in technology that can help your business to thrive.

We make it our business to address your business requirements, right from the start, to make certain you have the ideal infrastructure at the right price.

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At a glance

• Always available for support and non-support queries
• Motivated, dedicated, and highly trained
• Advice on provisioning new hardware, services and solutions
• Help plan your IT budget and strategy
• Aligns your network infrastructure to your business requirements

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Measurable customer service

www.realbusiness.co.uk/customer-kings/

As you might expect from Cisco’s Customer Kings winners, we are totally focused on giving you the attentive service that fast-moving companies need. Our attention to detail is legendary, combined with forward planning and strategic understanding of IT trends.

All your queries or concerns will be dealt with promptly and efficiently, and your Conosco Account Manager will always be on hand to act as a sounding board and offer expert technical and market knowledge on the latest products and trends.

Provisioning

Anything from a new mouse to a complete CRM package – your Account Manager will be on hand to help you source and supply the hardware, software or solution.

Budgeting

Your finance can team sit down with your Account Manager to plan your IT budget well into the future. Combined with our fixed price support plans, we pledge to guarantee that your IT spend won’t include any nasty surprises.

Technologies and trends

New hardware, software, updates, or even some brand new thinking that you want to know more about? Your Account Manager can provide both technical and product information on the latest technologies and trends within the IT sector.