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Case study
Company: Lombok
Website: www.lombok.co.uk
Type of business: Retail furniture outlets
Key issues: Rapidly expanding company whose IT needs & requirements are changing annually
Conosco's solution: A totally managed computing environment
Lombok has been a valued customer of Conosco for many years. When we initially started supporting them they had 1 shop and 8 employees and they now have 18 stores and over 150 employees.
Needless to say their requirements over that time have become far more complex and their need for instant support (including weekends) a necessity. Conosco have managed the change seamlessly.
We have introduced many new technologies to them over the course of our relationship including:
- Managed ADSL links UK wide (on the Conosco private MPLS network)
- Load Balanced Terminal Services for remote access for their critical line of business applications
- Centralised Windows 2003R2 and Exchange 2003 for a stable, robust and functional computing environment
- Hosted VoiP for a more cost effective telephony solution
- Online backup for safe and secure data storage